Lua ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our WhatsApp service powered by OpenAI and Perplexity. Please read this policy carefully to understand our practices regarding your information.
We collect personal data relating to you ("Personal Data") as follows:
Personal Data You Provide:
Account Information: When you create an account with us, we collect information such as your name, contact information, account credentials, and payment information.
User Content: We collect data you provide through our services, including messages and other content you upload.
Communication Information: If you communicate with us via email or social media, we may collect your name, contact information, and message contents.
Personal Data We Receive from Your Use of the Services:
Log Data: Information your device sends when using our services, such as IP address, browser type, and interaction details.
Usage Data: Information about how you use our services, including content engagement and feature usage.
Device Information: Details about the device used to access our services.
Location Information: General location derived from your IP address or precise location if opted in.
Information from Other Sources: We may receive additional information from partners to enhance security and service quality.
We may use Personal Data for the following purposes:
- To provide and maintain our services.
- To improve and develop new features.
- To communicate with you about updates or changes.
- To prevent fraud and ensure security.
- To comply with legal obligations.
We may disclose your Personal Data in the following circumstances:
Vendors and Service Providers: To assist in business operations.
Business Transfers: In the event of a merger or acquisition.
Government Authorities: As required by law or to protect rights.
Affiliates: For consistent service delivery across affiliated entities.
We retain Personal Data only as long as necessary for service provision or legal compliance. Retention periods depend on factors like data sensitivity and legal requirements.
Depending on your location, you may have rights such as:
- Accessing or correcting your Personal Data.
- Deleting your Personal Data.
- Objecting to data processing.
You can exercise these rights by contacting us at [Insert Contact Information].
Our services are not intended for children under 13. We do not knowingly collect data from children under this age.
We implement measures to protect your data but cannot guarantee complete security due to inherent internet risks.
We may update this policy periodically. Changes will be posted with an updated effective date.
If you have questions or concerns about this Privacy Policy, please contact us at support@luaprompt.com.
